Amanda Coleman
@amandacomms
Crisis communication consultant, business owner and author of three books on crisis, issues and reputation management. Find me at www.amandacolemancomms.co.uk
I think about this every day when I turn the laptop on, take the first phone call and start work.
The best time to prepare for a crisis is before one happens. My upcoming training programme covers: Crisis Comms101 Crisis Comms Exercises Misinformation & Disinformation Duty of Candour Major Incident Communications #CrisisCommunication #CommsTraining #Leadership #EmergencyManagement
Reputation is built through countless everyday interactions, not just during major events. That's one of the key themes behind my books: Crisis Comms Strategies, Everyday Comms Strategies, Strategic Reputation Management What comms challenge are organisations facing most now?
Are you crisis ready? Join me for Crisis Communication 101 on 11 August 2026 (9.30am–12.30pm BST) – a practical beginner's guide to identifying crises, creating a crisis communication plan and responding effectively when it matters most. #CrisisComms #CrisisManagement #PR #Leadership #Training
How prepared are you for a communications crisis? Join me this August: 📅 Crisis Comms 101 – 11 Aug 📅 Crisis Comms Exercise – 20 Aug Learn the essentials and then put them into practice in a realistic exercise. Find out more: amandacolemancomms.co.uk/crisis-train... #CrisisComms #PR #Comms
Thanks to everyone who joined me and @lucygobag.bsky.social for our webinar tonight. Lots of challenges but left with the power of a positive community. If you couldn't make it I will pull some of the points together and share in the next couple of days.
I am delighted that The Emergency Planning Society Comms group are hosting a webinar with the internationally renowned crisis communication expert and academic Professor Timothy Coombs. Get the date of 13 August at 1pm British Summer Time in the diary for the session.
Yesterday I was with another team learning, testing and discussing crisis communication and emergency response approaches. We should all be continuing to learn, amend and develop what we do. #wednesdaythoughts
Just a week until my Advanced Crisis Communication session. If you are interested and want to know more get in touch.
People who are affected by disasters and crises rarely have their own voice and can find it difficult to be heard. #mondaythoughts
Just a couple of weeks until these half day sessions. Something for the beginner and more advanced comms practitioner wanting to be ready for when the worst happens. Message me for more information.
Today is a moment of quiet reflection. Remembering the 22 people and their families who are always in my heart.
Just a week until I run the effective crisis comms messaging session. If you want to grab a last minute place get in touch.
Words matter - so if you want to dive into what to consider when developing crisis messaging join me for this session on 19 May. Message me for more information.
My latest crisis comms case study has been published. It will be on the website soon. If you would like to be on the distribution list and get it straight to your inbox just let me know.
Some thoughts on what we need to consider to be ethical in our communication.
Time to get ready and look after my throat as a full day of training beckons. First about content and public sector and then duty of candour.
There are still a couple of places left on next week's duty of candour readiness. If you are interested in ethics and integrity in communication as well as what the new legislation will mean (when it hopefully happens!) this will be two hours well invested. Get in touch for info.
A huge thank you to everyone who joined the operating ethically in PR and comms session this afternoon. It was a really interesting discussion about such an important subject.
I am looking forward to this afternoons session on ethical challenges in comms. If you are signed up you should have received joining instructions. Any problems let me know.
Regardless of what the Government is doing (delays!) what we are seeing daily is a need to bake in the duty of candour. If you work in PR and comms this is something we have to be doing - ethical communication is not optional. If you are interested in this session in April get in touch.