Neftali Serrano
@neftaliserrano
Champion for integrated care, psychologist, dad and 50-something guy just trying to figure stuff out.
NAM Paper just released! It's a lot of no-brainer stuff but what it does well is put those recommendations in one handy document. I'll be referencing this a lot. https://nam.edu/perspectives/anchoring-health-financing-on-better-outcomes-system-drivers-and-opportunities-for-reform
If you can bear to visit San Diego with its horrible weather and bleak views you might want to consider this event. https://www.calquality.org/summit
Our plenary experiences for this fall: 1. Rural healthcare, 2. AI & Integrated Care, 3. Federal Policy, Midterm Elections & Integrated Care. Register ASAP! #integratedcare #primarycare #CFHA https://integratedcareconference.com
Lead your way to a better career! Designed for busy medical professionals OR anyone interested in leadership development, this self-paced course is your next step! Get started today! #leadership #integrated care https://www.cfha.net/training-experiences/physician-leadership-course/
You won't find something like this anywhere else! A course designed to help you navigate a career move to collaborating with digital health companies! https://www.cfha.net/clinicians-transitioning-into-healthcare-startups-and-digital-health/ #integratedcare #digitalhealth #mentalhealth #primarycare
Collaborative Care, pediatrics and families. How does it all fit together? If you are a member, join us. If not a member, then just join us for more events like this! https://www.cfha.net/event/families-health-sig-webinar-employing-the-collaborative-care-model-cocm-in-pediatric-settings/
This fall is the right time to take the next step for your PCBH program! Next cohort starts September 4th and CFHA members get 10% off! https://www.cfha.net/training-experiences/pcbh-implementation-program-builder-lab/
My favorite-named training is back: Documentation Palooza! We take the worst part of the job and make it meaningful and standardized - especially in an age of AI-assisted documentation. #PCBH #CoCM #documentation https://www.cfha.net/training-experiences/documentation-palooza/
Can you tell we know what life in healthcare is like? #burnout #healthcare https://www.cfha.net/how-to-love-your-craft-without-losing-your-mind/
Lead from where you are. We can solve the problems in healthcare, in part, by taking on leadership as a skill and then focusing our efforts locally. This could mean on your team, in your organization or in your community. Willingness, not specialness is what is needed. #integratedcare
Through flexible, self-paced modules, participants will strengthen their capacity in communication, quality improvement, systems thinking, and personal leadership. https://www.cfha.net/training-experiences/physician-leadership-course #integratedcare #primarycare #leadership
We set out to write a "real-world" telling of what it is like to implement integrated care. https://a.co/d/02ZIt560 #PCBH #integratedcare #primarycare
In a divided season in public life, in the midst of historic pressures on healthcare, we decided to meet in the middle of the country. CFHA 2026 will be an event to galvanize us towards a better, more integrated future in healthcare. https://integratedcareconference.com #CFHA2026 #integratedcare
June 3rd and 4th, online. If you supervise Behavioral Health Consultants in PCBH this is a must have certification! #PCBH #integratedcare https://bit.ly/4f7MQhI
Two courses to become the complete PCBH supervisor: Stacy's asynchronous fundamentals course https://www.cfha.net/training-experiences/clinical-supervision-within-primary-care-behavioral-health-course/ & Martha & Daniela's BHC Observation Rating Form Certification https://bit.ly/4f7MQhI
Perfect for the summer. Four self-paced and targeted sessions for those new to PCBH, those looking to strengthen existing skills, and clinical or executive leaders who want a better understanding of integrated behavioral health care. #PCBH #integratedcare https://www.cfha.net/pcbh-blueprint-course/
3 hour live training. 3 months of real-world implementation. Two coaching sessions to support your growth. One awesome experience. #PCBH #integratedcare https://www.cfha.net/the-power-of-one-transforming-care-in-a-single-session/
In primary care you may only have one shot. A pediatric well visit. A busy mom struggling with depression. A teen in crisis. Or just someone who didn't think they would see a mental health clinician that day. Be prepared. https://www.cfha.net/the-power-of-one-transforming-care-in-a-single-session/
Last call! Starts May 15th! Make measurement a meaningful part of patient care. No more useless screening or perfunctory surveys. https://www.cfha.net/measurement-with-meaning-practical-competency-in-measurement-based-care-for-clinicians-and-leaders/ #PCBH #CoCM #primarycare
Struggling to supervise BHCs to success in PCBH settings? They need better feedback. Get trained in administering the BHC Observation Rating Scale and see your supervision level-up! https://www.cfha.net/training-experiences/certification-in-bhc-ors-administration-course/ #PCBH #integratedcare
Lean into the challenges of innovating in healthcare to learn what change is possible and what progress can be made. Map out what you can do and then collect as much evidence as you can to get support for further change. It's the only way sometimes. #integratedcare
If you agree that graduate education for behavioral health is behind the times then share this link with your faculty friends. https://www.cfha.net/teaching-integrated-care-to-graduate-students-a-comprehensive-faculty-curriculum/ #PCBH #integratedcare #primarycare
Right after May the 4th be with you, comes our spring virtual conference, where we hope to teach you about the force... errr .... the integrated care force. Sorry, my dad humor is what it is. At least I didn't center the joke on the dates of our conference: 6-7.
I kind of feel bad writing this series, but I really feel we need to face the facts. Reforming this health system ain't working. https://open.substack.com/pub/integratedcare/p/administrative-overhead-is-a-feature?r=6plrgq&utm_campaign=post&utm_medium=web&showWelcomeOnShare=true
Why do we talk so much about measurement and never get it implemented in behavioral health? This course changes that. Sign up and make a difference! https://www.cfha.net/measurement-with-meaning-practical-competency-in-measurement-based-care-for-clinicians-and-leaders/
If you are an educator in need of support for teaching integrated care, this course is for you! Cohort starts in about two weeks! https://www.cfha.net/teaching-integrated-care-to-graduate-students-a-comprehensive-faculty-curriculum/
A lot of your friends are coming so don't be left out! May 6-7 https://cfha.swoogo.com/2026_CFHA_Spring_Online_Conference
Peer support workers, doulas, community health workers, and other lived-experience roles within integrated care - how do we maximize these on teams? These are the kind of member conversations we have. April 15th https://www.cfha.net/event/community-conversation-4/
I recently attended the memorial service for a patient who I had seen for close to 10 years in primary care. He was one of those "difficult patients" and "high utilizers." He also taught me and our team so much about radical honesty and how to face life and death courageously. RIP my friend.
The only way to know if your BHCs are meeting standards is to train on the BHC Observation Rating Scale. Sign up to learn and become a certified rater today! #PCBH #integratedcare https://www.cfha.net/training-experiences/certification-in-bhc-ors-administration-course/