Trading Standards Scotland
@tsscot
Trading Standards Scotland is the national coordinating body for Trading Standards and consumer protection issues across Scotland.
Has a trader tried to guilt you into paying for goods/services by saying their job will be at risk if they don’t make a sale? This is an example of aggressive selling and you could have the right to cancel the contract/get a refund ➡️ https://ow.ly/baLS50ZnFEO #ConfidentConsumer
Has a salesperson overstayed their welcome in your home and refused to leave when asked? This could be an aggressive sales practice and you could have the right to cancel the contract or obtain a refund Find out more➡️ https://ow.ly/kq2r50ZnFCh #ConfidentConsumer
If a trader has used high pressure selling tactics to get you to buy a product or service on the spot, you may have the right to cancel the contract and obtain a full refund within 90 days Find out more: https://consumeradvice.scot/knowledge-centre #ConfidentConsumer
Rogue traders are saying they're working with the local council and can offer discounts on new insulation - they usually ask to make an appointment to visit the property and carry out a 'free' survey Read more➡️ https://mailchi.mp/78fcb9b6087c/trading-standards-scotland-bulletin-9-july#Recent1
Have you experienced any of these scams?⬇️ Or any other email, text, WhatsApp, online, phone or doorstep scams? If so, let us know about them by taking part in the Big Scottish Scam Survey 2026! Take the survey➡️ https://forms.cloud.microsoft/e/fEnxCGM6hN
Be #ScamAware of online ads for a cheap air conditioners that are sold out everywhere else Scammers are taking advantage of the huge demand for cooling products and are spoofing big brands Read more➡️https://mailchi.mp/78fcb9b6087c/trading-standards-scotland-bulletin-9-july#Recent3
Have you experienced a scam? If you're in Scotland, report it to Advice Direct Scotland on 0808 164 6000 or via https://scamwatch.consumeradvice.scot/ Stay #ScamAware
Thousands of dangerous counterfeit squishy toys are being seized across Scotland - they may: ❌contain dangerous substances which can cause skin irritation, nausea, headaches and breathing problems ❌have a strong chemical smell ❌burst or leak during play Read more➡️ https://ow.ly/n0wA50ZmNfr
If you’re considering an investment, pension opportunity, loan or other financial service, use the FCA Firm Checker to check if the firm is authorised and help avoid scams Visit: fca.org.uk/firm-checker #FirmChecker #FCAFirmChecker
This week's #ScamShare bulletin has recent case studies of scams related to gardening/landscaping Cold callers often ask for money on the spot, either as a deposit or to pay for materials, but don't return to complete the work Read more➡️https://ow.ly/7qmb50ZlFR6
What are the most common scams happening in Scotland? Let us know about any scams you've experienced in the last year by filling out the Big Scottish Scam Survey ➡️ https://forms.cloud.microsoft/e/fEnxCGM6hN
Be #ScamAware of cold callers who say they're working with the local council and can offer grants or funding to install new loft insulation - they usually ask to make an appointment to carry out a 'free' survey More➡️ https://mailchi.mp/78fcb9b6087c/trading-standards-scotland-bulletin-9-july#Recent1
In this week's #ScamShare bulletin: 🗨️Insulation Scams: Council Grants 🗨️More Warnings Issued over Counterfeit Squishy Toys 🗨️Scam Ads for Air Conditioners 🗨️Gardening Scams 🗨️Enjoy a #SharkFreeSummer 🗨️Check Financial Firms are Authorised Read & share➡️ https://ow.ly/U7Ir50ZlxUr
Has a trader you hired to carry out one job told you they found other work that needs done urgently? If they're wrong, you could be entitled to a discount/refund. Always seek a second opinion from an impartial source Find out more: https://consumeradvice.scot/knowledge-centre #ConfidentConsumer
Do you think you have experienced misleading sales tactics? Find more information about what to do if you are entitled to receive a refund or discount ➡️ https://ow.ly/JSQx50ZlspQ #ConfidentConsumer
Has a trader told you they can offer a special price on a product, when it was never on sale at full price? This could be an example of misleading selling and you could have the right to obtain a refund Find out more➡️https://ow.ly/G9qm50Zlsps #ConfidentConsumer
If you believe a trader has provided misleading info about a product or service to get you to make a purchase or sign a contract, you may have the right to cancel the contract or obtain a discount on the price agreed Find out more➡️https://consumeradvice.scot/knowledge-centre #ConfidentConsumer
Be #ScamAware of scam QR codes being stuck on parking meters Rather than scanning QR codes it's safest to pay using an official app downloaded from your smartphone’s app store, or cash/card if possible Read more➡️https://ow.ly/M4Ci50Zji8O
Today the Scottish Illegal Money Lending Unit are launching a new campaign to help you enjoy a #SharkFreeSummer ☀️ If you're struggling with costs over the holidays don’t turn to a loan shark for help – there's always another option Find out more at https://ow.ly/1Zq850ZkBhS or call 0800 074 0878
🪙£221.5 million was lost to investment scams in 2025🪙 Be wary of social media adverts or messages offering huge returns for a small initial payment - before making any investment, check that the company is regulated by the FCA at https://ow.ly/7syA50ZkwpZ Read more➡️ https://ow.ly/ll9X50Zkwq0
With products & services becoming more expensive it's important to make sure your consumer rights are upheld Find out more about your rights at https://consumeradvice.scot/knowledge-centre/ or contact 0808 164 6000 for support on consumer-related matters #ConfidentConsumer
Each of our 22 #ScamShare Spotlights highlights a common scam and includes info on how to recognise and avoid them 👇 The A4 leaflets can be viewed online or printed off and shared with those not online https://www.tsscot.co.uk/scamshare/
If you’ve experienced misleading or aggressive sales practices, you can report the trader to Trading Standards by calling 0808 164 6000 or visiting https://scamwatch.scot #ConfidentConsumer
Be careful if you're buying squishy toys this summer - hundreds of fake toys have been seized across Scotland in the last few weeks They may contain substances which can cause skin irritation, nausea, headaches and breathing problems Read more➡️ https://ow.ly/sg6550ZjWEq
34% of holidaymakers have noticed an increase in potential scams on social media over the past year Common scams include: 🏘️ fake accommodation listings, which copy images from legitimate travel websites ✈️ads for non-existent flights/tours Read more & avoid a #Scamcation➡️https://ow.ly/hGC550ZjWBW
Recent reports of roofing scams where traders are contracted to carry out a small repair job to a roof, then tell the homeowner that they have found further work that needs to be done urgently Read case studies ➡️ https://mailchi.mp/df6552eedf95/trading-standards-scotland-bulletin-2-july#Recent1
In this week's #ScamShare bulletin: 🗨️Upselling Scams 🗨️Holiday Booking Scams on Social Media 🗨️Scam QR Codes on Parking Meters 🗨️Investment Scams 🗨️Man Who Imported £4million Worth of Counterfeit Goods Jailed 🗨️Keeping Children Safe Online Over the Summer Holidays Read & share➡️https://ow.ly/RKIF50Zjhoh
If you purchase a product from a cold caller/trader, it should be of satisfactory quality, with no faults or damages, and fit for the purpose described If not, you may have the right to a full refund, replacement or repair Read more: https://consumeradvice.scot/knowledge-centre/ #ConfidentConsumer
Our cold caller checklist may be useful for those who are worried about rogue traders or who don’t feel confident dealing with cold callers View it online or download & print: https://www.tsscot.co.uk/wp-content/uploads/2025/04/Consumer-Checklist.pdf #ConfidentConsumer
Worried that you’ve agreed to purchase a product or service from a rogue trader? Not sure about your consumer rights? Call 0808 164 6000 or visit https://consumeradvice.scot/knowledge-centre/ to find out what to do if anything goes wrong with a trader/company #ShutOutScammers #ConfidentConsumer