This week’s Support Weekly email highlights some of our most popular video tutorials. Most are just a minute or two long, covering everything from getting started and managing your data to reports, notifications, upgrades and Look4. cirqasupport.com/supportweekl...

Congratulations to Paul Gellatly, our Support Services Manager, who celebrated 22 years at IS Oxford at the weekend!

This week's support weekly email is the final in our series on 'Preparing for a stocktake'. We look at how you can use classmarks to define the boundaries of your stocktake. You can also view our 'Summer Stocktaking Workshop'. cirqasupport.com/supportweekl... cirqasupport.com/news/free-su...

Heritage User Group members - we have a message from your Chair! It’s not too late to sign up to the 𝗛𝗨𝗚 𝗦𝘂𝗺𝗺𝗲𝗿 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 which will take place in Birmingham on 𝗪𝗲𝗱𝗻𝗲𝘀𝗱𝗮𝘆 𝟭𝟳𝘁𝗵 𝗝𝘂𝗻𝗲. To book your 𝙛𝙧𝙚𝙚 𝙨𝙥𝙖𝙘𝙚 (up to 2 members per institution) contact the group at lis-heritage@jiscmail.ac.uk

Congratulations to David Rollins in our Development team, who is celebrating 26 years at IS Oxford today!

Congratulations to Anna Rozbicka, our Finance Officer, who is celebrating five years at IS Oxford today!

If you're in London today, come and say hello!

This month, we are supporting Europa School UK with a £250 donation, nominated by a member of our team. As an employee-owned company, we are proud to give back to causes that matter to us. Thank you to our customers for helping make this possible.

Congratulations to Adam Kusber in our Development team, who celebrated 14 years at IS Oxford yesterday!

Today marks 10 years since IS Oxford became an Employee Owned Trust. Last week we got together for a team day in Oxford (and discovered we make a pretty good pub quiz team). Thank you to all our customers, who have been part of the journey. We look forward to supporting you for many years to come!

Congratulations to Neville Jones, our Development Manager, on an incredible 42 years at IS Oxford today!

Our support, training, sales and administration teams will all be unavailable from 12pm tomorrow (Thursday) due to a whole company event. We will be working as normal from 8am on Friday. We apologise for any inconvenience this may cause.

Congratulations to Tom Knightley, our Senior Trainer & Implementations Manager, who celebrated 21 years at IS Oxford last Saturday!

Congratulations to Craig Smith, our Support Services Co-Ordinator, who is celebrating 28 years at IS Oxford today!

This week’s support weekly email tackles 'Understanding your different logins'. It's a practical overview of the various logins used with our software, what each one is for, and when you’ll need it, from server access and staff logins to support website access. cirqasupport.com/supportweekl...

This week's hints and tips email features a range of free promotional graphics you can use to promote book clubs in your library. Colours are deliberately muted, as a quieter design often helps posts stand out more. Sometimes, not shouting gets you noticed.... cirqasupport.com/supportweekl...

Apologies to any customers who have tried to reach us by telephone or cirqasupport.com. An external network issue affecting our area is disrupting services and our ISP is currently working to fix it. In the meantime we can be contacted by email (e.g. support@isoxford.com or sales@isoxford.com).

We are back! The IS Oxford office opened at 8am this morning. Hope you all had a fabulous Christmas and New Year, and are ready to start the year refreshed and recharged. If there’s anything we can help with, just get in touch. We are looking forward to working with you in 2026.

Our office will close at 2pm on Christmas Eve and reopen at 8am on Friday 2 January. You can still access help guides and tutorial videos via our support site. Hosted customers can report urgent issues by email. Wishing you a very Merry Christmas and a Happy New Year from everyone at IS Oxford!

How confident are you with Heritage Cirqa reports? Our second Christmas Lecture, 'A Stockingful of Statistics', is packed with hand-picked reports that can save time, highlight issues early and make your data work harder for you. cirqasupport.com/supportweekl...

Our lecture series continues this Friday with a practical session on some of the most useful Heritage Cirqa reports. Among the highlights will be the system activity reports, which you can have sent straight to your inbox. See today's support weekly for more! cirqasupport.com/supportweekl...

This week's hints and tips email outlines how to create a simple Focus Feed post for Look4. The Focus Feed is your 'Swiss Army Knife' widget! Promote events, share news, display docs and videos, highlight reading lists and showcase Information Literacy resources. cirqasupport.com/supportweekl...

Coming to Manchester on Friday? :-) www.cilip.org.uk/page/Supplie...

Congratulations to Walter Swanevelder in our Support Services team, who celebrated 19 years at IS Oxford at the weekend!

Congratulations to Lee Orchard in our Support Services team, who is celebrating 18 years at IS Oxford today!

Congratulations to David Salvesen, our Managing Director, who is celebrating 34 years at IS Oxford today!

Look4 Setup Lesson 1: Pick Your Template If you’re using Heritage Cirqa 5.7 or above, you have Look4. This autumn, we’ll be sharing short, easy lessons to help you get the most from it. For details of the various templates available, and how to set your default, see cirqasupport.com/supportweekl...

Congratulations to Paul Sheehan in our Support Services team, who is celebrating 20 years at IS Oxford today! Here's a blast from the past for you Paul, back from your early days in the Chapel... :-)

Heritage Cirqa doesn’t automatically remove expired reader records, and for good reason - some might still have oustanding loans or charges. This week's support weekly features two short videos that show you how to tidy up your records safely and stay GDPR compliant. cirqasupport.com/supportweekl...

This September we were proud to support KEEN Oxford, an award-winning community organisation that runs inclusive sporting, creative and social activities for children, young people and adults with disabilities or special needs. Thank you to all our customers for making this possible!