Improvement Service

@improvserv

The go-to organisation for local government improvement in Scotland. Supporting Scottish local government & partners to deliver better outcomes for communities. Celebrating 20th anniversary in 2025.

119 Siguiendo203 Seguidores312 Publicaciones

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Improvement Service@improvserv· Jul 16

In June, the Scottish Climate Intelligence strengthened local climate action through support for all 32 local authorities, released new publications, led stakeholder engagement sessions, and delivered sector-wide knowledge sharing. Read their update: https://twp.ai/9OYjU5

Improvement Service@improvserv· Jul 15

Still time to apply! The Improvement Service is looking for a full-time Project Support Officer to provide programme and project support for the National Planning Improvement team (NPI) Closing date 19th July 2026 Find out more: https://twp.ai/9OYjUE

Improvement Service@improvserv· Jul 13

The Spatial Hub platform has been redesigned to build on its success of the past ten years by ensuring that local gov-related data is as easy as possible to find, view and use. Find out more: https://twp.ai/9OYjRX

Screenshot of the spatialhub.scot homepage

Improvement Service@improvserv· Jun 24

❗️Still time to apply❗️ We are looking for a Finance Assistant Full time (36 hours), fixed term Salary: £29,532 - £31,412 per year Closing date Sunday 28th June 2026 Find out more: https://twp.ai/9OWpZK

Improvement Service@improvserv· Jun 18

❗️Still time to apply❗️ We are looking for a Project Manager in Change Management to help support councils and partnerships to deliver transformational change to improve outcomes for local communities across Scotland. Closing date 21st June 2026 https://twp.ai/9OW1e6

Graphic promoting a job vacancy for “Project Manager: Change Management” with the Improvement Service. The role is full time (36 hours), fixed term, based hybrid in Livingston, with a salary range of £44,576 to £51,742 per year. Listed responsibilities include managing projects within the IS/Solace transformation programme, building change and transformation skills across local government, and facilitating collaboration with partners. The graphic also provides a link to improvementservice.org.uk, an application link to myjobscotland.gov.uk, and a contact email for enquiries.

Improvement Service@improvserv· Jun 15

Three million people across Scotland are now using mygovscot myaccount - the simple and secure sign-in service for online public services in Scotland. Find out more 👉 https://twp.ai/9OXmOj

Improvement Service@improvserv· Jun 10

We’ve launched new 2022-based sub-council population projections – plus an interactive tool to explore them. Register for our upcoming event on the 16th June to learn more and see how councils are using the insights. events.teams.microso...

Screenshot from the interactive sub-council population projections tool

Improvement Service@improvserv· Jun 10

❗️Still time to apply❗️ We're looking for a Communications Officer to support external communication for the Scottish Climate Intelligence Service. Part time, fixed-term £35,126 - £38,742 pro rata Closing date 14th June https://twp.ai/9OVz8O

Improvement Service@improvserv· Jun 9

The Improvement Service has automated the process of publishing planning application notices on the tellmescotland platform – considerably reducing the time and resource that local authorities previously had to invest in the task. 👉https://twp.ai/9OXSgV

Improvement Service@improvserv· Jun 4

We're looking for a Customer Service Support Agent to support external communication for the Scottish Climate Intelligence Service. One year fixed term 36 hours per week Sunday 21st June 2026 https://twp.ai/9OXOOw

Recruitment poster for a Customer Service Support Agent role at Improvement Service. The poster has a dark blue background with red and white accents. It states: “We Are Recruiting – Customer Service Support Agent”, with details including 36 hours per week, hybrid/Livingston location, and a salary of £29,532–£31,412 per year. Main responsibilities listed are providing high-quality customer service, delivering technical support, and supporting service delivery and data management. A red information box at the bottom provides website, application, and recruitment contact details. The footer describes Improvement Service as “The ‘go to’ organisation for local government improvement in Scotland.”

Improvement Service@improvserv· May 29

The National Planning Improvement Framework (NPIF) has been shortlisted in the Plan Making Practice category in the RTPI Scotland Awards for Planning Excellence 2026! https://twp.ai/9OVzHm

Improvement Service@improvserv· May 28

The Improvement Service has published a new set of sub-council area population projections for all 32 councils. Explore how the population in your area could change over time and use the insights to support local planning and decision making. https://twp.ai/9OVzKS

Screenshot from the sub-council population projection visualisation tool

Improvement Service@improvserv· May 20

The new Duties and Powers Portal is a big step towards making local government responsibilities clearer and easier to navigate. Hannah Brown, Transformation Project Manager at the Improvement Service, introduces the portal here 👇 https://twp.ai/9OWeGg

Improvement Service@improvserv· May 18

❗️Still time to apply❗️ The Improvement Service are looking for a Local Lead to support the Capacity Building side of the Scottish Climate Intelligence Service (SCIS). Closing date Wednesday 20 May 2026 Find out more: https://twp.ai/9OWHGH

Improvement Service@improvserv· May 13

In April the Improvement Service and West Lothian Council Child Poverty Accelerator Fund Round 2 project ended. This project focused on using data to identify unmet need and support action to tackle child poverty across West Lothian. Read about it here https://twp.ai/9OUtKY

Improvement Service@improvserv· May 6

This spring and summer, Heads of Planning Scotland (HOPS) have coordinated a range of opportunities for students studying planning qualifications at planning authorities. Read about it here https://twp.ai/9OUtJb

Improvement Service@improvserv· May 4

The Improvement Service has published an update to our child poverty map. The map provides an accessible way of exploring and downloading child poverty data for small areas across Scotland. Read about it here https://twp.ai/9OUtKi

Picture of the updated child poverty map.

Improvement Service@improvserv· May 1

A new national Duties and Powers Portal, developed as part of the SOLACE/Improvement Service Transformation Programme, has been launched. It brings together hundreds of council duties and powers in one place. Read about it here https://twp.ai/9OUtIP

Improvement Service@improvserv· Apr 20

🆕 The Improvement Service are seeking an Analytical Support Officer to provide support within the National Planning Improvement team. Find out more: https://twp.ai/9OVPKb

Improvement Service@improvserv· Mar 26

The Improvement Service has launched the first national source of publicly maintained road information for Scotland. Find out more: https://twp.ai/9PcqDX

Car driving in a road at night, streetlight lighting the road

Improvement Service@improvserv· Mar 17

More pupils took part in instrumental music lessons in Scottish schools in 2024/25 than ever before, according to a new report published by the Improvement Service. Find out more: https://twp.ai/9PcUf4

Front cover of the Instrumental Music Services Results from the IMS Survey 2025 report

Improvement Service@improvserv· Mar 16

Scotland’s councils face ongoing financial, workforce, and demand pressures that have become embedded in the system and are approaching the limits of what they can achieve with current resources, according to the latest Local Government Benchmarking Framework Report: https://twp.ai/9PcUej

Front cover image of the National Benchmarking Overview Report 2024-25

Improvement Service@improvserv· Feb 27

❗️Still time to apply❗️ We're looking for a Finance Manager to manage and oversee all aspects of the IS company finances. Part-time, fixed-term £58,774 - £67,371 pro rata Apply by 8th March https://twp.ai/9Pa0uw

Recruitment poster for Improvement Service advertising a Finance Manager role. Part-time (21.6 hours), fixed term, location Hybrid/Livingston, salary £58,774–£67,371 per year pro rata. Main responsibilities include overseeing company finances, reporting to the Chief Executive, providing financial advice to the board and leadership team, and ensuring governance frameworks are followed. Includes application details and Improvement Service branding.

Improvement Service@improvserv· Feb 24

One week to go to our free webinar on communicating research and evaluation findings. Join us to learn practical ways to turn findings into clear, engaging messages that have real impact. 📅 3 March, 11am-12pm https://twp.ai/9PbPcD

A hand holds a red megaphone with red speech bubbles coming out of it on a light blue background.

Improvement Service@improvserv· Feb 3

📰 Read the latest Council Leaders newsletter from the Improvement Service, with updates and news from all our programmes and projects. https://twp.ai/9PZlMw

Improvement Service@improvserv· Jan 20

Learning report examines progress and impact of work taking place to embed a trauma-informed and responsive approach across Scotland’s organisations, services and workforces. Find out more: https://twp.ai/9PaRGf

Front cover of the Embedding trauma-informed and responsive organisations, systems and workforces national learning report 2025

Improvement Service@improvserv· Dec 23

Season's Greetings and a Happy New Year from everyone at the Improvement Service🎄 We look forward to working with you all in 2026!

Improvement Service@improvserv· Dec 11

The Improvement Service has published its annual report for 2025, rounding up our activities, key achievements and performance throughout the year. Find out more: https://twp.ai/9PXrfm

Improvement Service@improvserv· Dec 3

The National Planning Improvement Team is asking how your planning authority can improve! If you've interacted with a planning authority in the past year, please fill out this quick survey. Tell us what's working and where improvements can be made. https://twp.ai/9PWvT0

Survey invitation from Improvement Service with simple illustrations of buildings and trees. Text reads: What are your views on how planning services are working? Please fill out our survey.

Improvement Service@improvserv· Nov 24

NEW: The IS have published four further reports that consider the effectiveness of Welfare Advice and Health Partnerships (WAHPs) as part of an evaluation of the ‘Test and Learn’ Programme which was funded by the Scottish Government. Find out more: https://twp.ai/9PYY6u