Citizens Advice Scotland
@citizensadvicescot
Empowering people across Scotland | Here to help you find a way forward ➡️
"If you enjoy helping people & get satisfaction from that, to volunteer is a very very satisfying thing to do" Volunteers power our network. We asked volunteers from across Scotland to share their experiences www.youtube.com/watch?v=oF3w.... Inspired? 👉 www.cas.org.uk/get-involved....
Last week, Erica, our Senior Policy Officer (right of pic) was at @Musselburgh CAB leading a focus group with advisers there and asking them about their experience of supporting local people with Universal Credit.
While the VAT cut is a welcome step, it must be the beginning, not the end, of meaningful action. We need support for all energy users, not just those who rely on electricity. 👇
Across Scotland, CAB advisers are increasingly supporting people who see energy as an unaffordable expense. The progress so far is encouraging, but it needs to be followed by action on a much larger scale. People need real relief from what continues to feel like an endless cost-of-living crisis. 👇
We welcome the proposed removal of VAT from electricity bills as a positive first step, but long-term action such as an affordable social tariff and faster energy debt support is also needed. Read our full response here 👇 www.cas.org.uk/news-and-eve...
“Energy underpins all the essential functions of our everyday life.” Molly, our Senior Energy Policy Officer, spoke to STV Group plc News last night about the impact of the latest energy price cap increase on households.
During the Holyrood debate on the Third sector, our network was mentioned x6 by 5 MSPs across 4 parties. And it wasn't a simple name-check. 👂🏻Our calls for multi-year funding are being heard.
Our volunteers are at the heart of our network. 👂🏽Listen to what CAB managers have to say about the vital work volunteers do in their local CAB now 👇🏼
🎉It’s Volunteers’ Week! We want to start this week by extending a huge thank you to all CAB volunteers across the network for their continued commitment and dedication. Volunteers are the heart of the network — without them, we couldn’t exist. ❤️ #volunteersweek
“That’s not just statistics on a page, that is someone sitting in a cold house.” In Holyrood yesterday, @karenadamsnp.bsky.social quoted data from our latest Energy Brief as evidence of the human impact of high energy bills.
In the last of her three TV interviews yesterday on the Ofgem price cap, Emma put in a word for the particular challenges facing those who live in rural areas. 👇
Emma Jackson on BBC Scotland last night giving great advice on what people can do if they are struggling with energy costs
Erica Young spoke on BBC Scotland this morning about the support available to carers and the important role our network plays in advising them.
A brilliant morning with @martinmccluskey.bsky.social who visited The Extra Help Unit at CAS to learn more about the people and small businesses struggling with #energy and heat network issues every day.
“Why do we have continued and repeated crisis?” Colleagues from across the Citizens Advice network in Scotland and the @trussellscot.bsky.social network talk about what they want the next Scottish Government to prioritise.
Want to watch a hustings at home? In partnership with our friends at @trussellscot.bsky.social, we recently hosted our Eradicating Poverty Hustings in Leith.
Check the highlights from our Eradicating Poverty Hustings with our friends at @trussellscot.bsky.social 👇🏼 Our network challenged the largest political parties in Scotland on what a nation free from poverty could look like. You can also watch it in full here 👀 www.youtube.com/watch?v=42_0...
Molly Shevlin was on STV News last night talking about the problems that can come with smart meters. If you are having problems with your meter, contact your local CAB for free, impartial and confidential advice.
Want to watch a hustings at home? Learn more about the largest political parties in Scotland’s visions and policies for a Scotland free from poverty.
Molly Shevlin was on BBC Scotland last night talking about all the high bills kicking in for the new financial year and how these are impacting people. 👇
Council Tax is up again from today, right across Scotland. One of our main concerns about this is the harsh way people are treated when they're unable to meet their payments and get into arrears. Hear our spokesperson Myles Fitt explain on BBC radio earlier today. 👇
Our CABs will always focus on a whole person support, for you, your family and your community. Places of help and hope. Support for one person, can positively impact those around them.
Yesterday Emma Jackson sat down with ITV's @kieranandrews.bsky.social at Peebles and District Citizens Advice Bureau to highlight the work CAB advisers do to provide solutions for people. 👇
Our Social Justice lead, Emma Jackson, was on TV again last night, talking about what governments should do to help people who are struggling with energy bills. 👇
David Hilferty spoke to the BBC yesterday about the "never ending energy emergency" people are facing. 👇
🏠Last year the Citizens Advice network in Scotland gave 17,500 pieces of advice on Council Tax debt. We want to empower people to take action. Find out more👉www.cas.org.uk/counciltaxhelp
We need bold action from the UK government and Ofgem to cut people's energy bills. Watch Emma Jackson, head of our Social Justice team on BBC News last night.👇
“What we need is an energy system that works for everyone.” Listen to our energy spokesperson Molly Shevlin tell BBC Scotland that the UK Government has failed to protect oil heating users from price shocks. 👇
Watch our energy spokesperson Molly Shevlin on ITVBorder last night, talking about fuel poverty and how the Scottish CAB network can help. 👇