Norfolk and Norwich University Hospitals NHS Foundation Trust

@nnuh

We are the Norfolk and Norwich University Hospitals providing acute and specialist hospital care to patients across Norfolk and Waveney. www.nnuh.nhs.uk

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Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· 1d

More than 120 members of staff have completed dementia core skills training developed by our Dementia Support team. Everyone who completes the training is given a ‘Dementia Champion’ badge to highlight those who can offer enhanced support on wards and in departments.

A HCA stands in front of a beach hut mural, wearing an NHS lanyard with pins and her dementia champion badge.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· 4d

Need health help or advice this summer? Not sure where to turn? Search NHS 111 online or call 111 from any landline or mobile. Learn the 3 simple checks to #StayWellThisSummer ➡️ https://orlo.uk/7kc4x

NHS graphic advising to use NHS 111 for urgent health help this summer, showing a person using a smartphone.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· 5d

This week clinicians from Danylo Halytsky Lviv National Medical University, Ukraine, shared their experiences of delivering healthcare during the ongoing conflict as part of a visit to the Trust through an ongoing programme of clinical observerships and a wider educational and academic partnership.

A visiting delegation of clinicians from Danylo Halytsky Lviv National Medical University (LNMU), Ukraine, pose for a picture with NNUH colleagues during their visit to our Trust.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· 5d

Today's #ThankYouThursday is for our Plastic Surgery team! Say thanks or share your experiences in our Trust by filling out our Friends and Family Test:https://orlo.uk/n7i2V

“Having undergone a bilateral Diep flap and spent a week in hospital on Gissing Ward and several weeks visiting the plastic dressings department, I wanted to express my sincere thank you to all involved.

Nothing was too much trouble, I always felt everyone had time for me and my treatment was tailored to my needs.

Miss Masud, Mel, Hannah and their team of nurses are exemplary and person centred every time I visited.

You all made this time of uncertainty much more certain.

I can’t thank you all enough”

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· 6d

Congratulations to the Maternal Medicine Network team for receiving a PRIDE award. A patient told us they went above and beyond during her pregnancy, treating them with kindness and compassion during a scary time. If you'd like to nominate someone for a PRIDE Award visit https://orlo.uk/ckaBU

The Maternal Medicine team receiving their PRIDE Award presented by Exec MD Dr Shane Gordon

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· 7d

Congratulations to Rebekah Girling, Clinical Services Research Lead & NIHR Senior Research Leader, who has successfully completed her Master of Business Administration. Rebekah achieved this significant milestone while balancing a demanding leadership role with three years of postgraduate study.

Rebecca at her MBA graduation with her children.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· 8d

Millions of people are using the NHS App to manage their health the easy way, from ordering a prescription to checking their records. Find out more about the NHS App: https://orlo.uk/658T7

Image of a pill bottle with fexofenadine hydrochloride written on it. Text reads 'Request your repeat prescription quicker than you can say it. Tap the NHS App'

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· 12d

Today's #ThankYouThursday is for our Home Birth Service! Say thanks or share your experiences in our Trust by filling out our Friends and Family Test: https://orlo.uk/1b7Sv

“I decided I would like to be supported by the home birth team after a traumatic labour with my first. I also want to add the lotus team have been incredible at supporting me throughout my 2nd pregnancy and post natal period.

I didn’t realise there was so much support out there for women like me who are struggling with trauma.
To my midwives Vicki and Karen, i will forever be grateful for the support you gave me in my labour.
I will never forget how you believed in me even when i didn’t think i could do it. Without you cheering me on I wouldn’t have had such a positive birth experience this time round.
The idea of giving birth again and it actually being a positive experience was like telling me i was going to run the London marathon and win it … it felt impossible.
But i did it! What the Juniper team did i just cannot put into words, this birth experience truly has healed me and I will never forget all the Juniper midwives who carried me through during my labour and postnataly.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· 13d

Be Part of Research makes it easy to find studies that match your interests, which are taking place either online or near you. By taking part, you could help improve care and treatments for future generations. For more information, visit https://orlo.uk/K1y8D

A man and woman looking at a health research leaflet, with NIHR and NHS branding and a 'Register now' button.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· 18d

Carers are entitled to a variety of benefits via the Carer’s Passport, including free parking and discounted meals. The passport is for unpaid carers of any age who are willing and/or needed to provide aspects of care while a patient is in our hospital To find out more visit https://orlo.uk/rrdB9

Carer's Passport.
Carer’s Passports are for unpaid carers of any age who are willing to provide aspects of care while a patient is in our hospital.
Aspects of care include: Emotional and Psychological support to maintain health and wellbeing, Personal care e.g. meeting hygiene needs, Assisting at mealtimes.

How can we support unpaid carers when they access our hospital?
Free hospital Parking for carers, Discounts on meals and refreshments, Access to longer visiting arrangements where appropriate, Support with finding out about additional services.

Speak to a ward Nurse to receive your passport

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jul 16

Today's #ThankYouThursday is for Loddon Ward! Say thanks or share your experiences in our Trust by filling out our Friends and Family Test: https://orlo.uk/mPvPs

“To all the amazing staff on Loddon ward & frailty team.

Thank you so much for all the support you gave us and our dad during his last days.

We will be forever grateful for your compassion and kindness, allowing us to say goodbye to our dad in a dignified and loving way.”

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jul 9

Today's #ThankYouThursday is for our Children's Day Unit! Say thanks or share your experiences in our Trust by filling out our Friends and Family Test: https://orlo.uk/fTJS1

“I just wanted to say a massive thank you to everyone involved in my child's care during his tonsillectomy; from the surgeons and team in theatre, recovery team, anaesthetists, staff who bought the food to the wards, the play team, and nurses and healthcare staff on the ward.

In particular, thank you to Kelly and Vicki on the ward who were very involved with him and were extremely patient and understanding of his needs and sensory issues.

Also a massive thank you to the play team who were fabulous helping calm him down and cheer him up with some toys and a prize.

Everyone was absolutely amazing from their care to communication, offering choices in their patient's care, and looking after both parents and children!

For a child who finds new situations, places, and people very stressful, he was so settled and happy during his stay. Thank you!”

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jul 7

During these high temperatures please check in on vulnerable friends, family and neighbours. Advice on keeping well in the heat can be found at: https://orlo.uk/zsYRP

UK Health Security Agency hot weather advisory: Look out for people who might struggle to keep cool.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jul 2

Today's #ThankYouThursday is for our Day Procedure Unit! Say thanks or share your experiences in our Trust by filling out our Friends and Family Test: https://orlo.uk/1V3DV

“When being seen to my bed before surgery, Evie the HCA was so chatty and kind.

Although our interaction was very brief, she really put my nerves as ease instantly.

My anesthetist was also very calm and patient particularly after a difficult cannulation and went above and beyond to make this a smooth process for me.

When returning to recovery, as expected, I was very confused and felt vulnerable but Hannah, who was coordinating the unit that day took the time to come and see me and explained fully what had been happening, what was happening next, and just took the time to check in for a chat- it was invaluable when you feel that way.

Even with the pressures the NHS is facing, the recovery ward was calm, quiet and so very attentive.

Hannah really did run the unit seamlessly and I couldn’t be more grateful.”

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jul 1

We're celebrating Pride tomorrow from 11am - 2pm. All staff, patients and visitors are invited to take part in the festivities and show their support for our LGBT+ community and spend time in a supportive space. There will be information stalls, craft sellers, rainbow cupcakes and refreshments.

Promotional poster for a Pride event at Norfolk and Norwich University Hospital on Thursday 2nd July, 11am to 2pm.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jun 30

Alex Watson, Palliative Care Memory Maker has taken delivery of these beautiful syringe driver bags for Palliative Care. Thank you to Katheryn Shelsher for making them, and Barbara and Gail for delivering from Tuckswood Knit and Natter Group. We couldn't do it without your support.

Alex with volunteers who have donated knitted bags

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jun 25

Today's #ThankYouThursday is for our Gastroenterology specialty service in Guist ward! Say thanks or share your experiences in our Trust by filling out our Friends and Family Test: https://orlo.uk/bSlIZ

"My dad was admitted to hospital on Christmas Day 2025.

The staff from A&E to when he was admitted to Guist ward were nothing but respectful, they made a difficult time just that little bit easier.

I will forever be grateful for that.

When my dad was diagnosed as end of life the palliative team were brilliant explaining next steps to us and what the stage was and got everything in place so I could bring my dad home to be with his family in his last days.

I will always be thankful to the hospital for the kindness and compassion you showed my dad and my family.
If my dad was here now he would want to say thank you, so thank you from the bottom of my heart.”

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jun 24

WH Smith on site is closed during the hot weather due to failure of air conditioning. We're liaising with the contractor to resolve the issue and will provide an update when we have more information.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jun 24

There's still time to book your place for the National Advance Care Plan Day conference taking place at the John Innes Centre on 1 July. The day raises awareness of Advance Care Planning and encourages us all to take action to record, share and discuss our wishes. Book at https://orlo.uk/88OWw

Three people, two women and one man, smiling for a photo indoors.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jun 24

During these high temperatures please check in on vulnerable friends, family and neighbours. Advice on keeping well in the heat can be found at: https://orlo.uk/4kcsT

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jun 23

Several of our teams and our Hospitals Charity will be showcasing their work at the Royal Norfolk Show this week. Our teams are looking forward to seeing you there. It’s going to be very hot so please remember to stay hydrated, wear a hat and suncream!

Two women stand behind a N&N Hospitals Charity stand.

A healthcare professional in a pink uniform gives a hand massage to a patient at a health information stall.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jun 19

We are looking for friendly and reliable volunteers who will drive patients and visitors around our hospital site in enclosed electric buggies. Must be 21 or over with a full clean driving licence. To enquire please email gemma.mercer@nnuh.nhs.uk or call 01603 287469.

A white volunteer patient buggy decorated with colourful hearts, flowers, and text parked on a tarmac surface.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jun 18

Today's #ThankYouThursday is for our Midwifery Led Birthing Unit! Say thanks or share your experiences in our Trust by filling out our Friends and Family Test: https://orlo.uk/PHTk0

We had incredible care throughout our whole time at the N&N.

From when we entered we were seen to assess how far along we were, when slight colouration was found in waters, our options were clearly laid out to us and we truly felt in control and heard while feeling informed.

Once we moved to the MLBU the midwife and student on staff did a fantastic job, not just at the technical care but being so personable and helping to make what was such an unknown experience be such a positive one, treating me with such dignity and care.

My beautiful baby boy was born at a shift change, but I hardly noticed such was the dedication and professionalism of your staff.

The midwife who took over our care that morning was simply incredible. I don’t think you could receive better care anywhere.

She was extremely knowledgeable, extremely caring and put us instantly at ease on what was the biggest moment of change in our lives.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jun 16

We’ve received a record 1000 nominations for this year’s Staff Awards! Our annual Awards are an opportunity to recognise and thank the teams and individuals who have shown exceptional care, innovation, leadership and teamwork. We've received over 300 nominations from members of the public.

NNUH staff celebrating an award win on a red carpet, holding a certificate and a glass trophy.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jun 15

Could you be a hospital governor? Help shape the future of local health services by representing the views of patients, staff and communities. No special experience is needed – just a passion for making a difference. Find out more: https://orlo.uk/G9Pjj Deadline is 5pm on Wednesday 1 July

NHS Norfolk and Waveney: Help shape care in your community. Find out more about being a governor.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jun 15

Planned strike action of resident doctors that was due to take place from today (15 June) - Fri 19 June has been cancelled. We're working to resume normal service as soon as possible. Please continue to attend appointments you have scheduled over this week as usual. Thank you for your patience.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jun 14

The planned strike action of resident doctors that was due to take place from Mon 15 June - Fri 19 June has been cancelled. We're working to resume normal service as soon as possible. Please continue to attend appointments you have scheduled over this week as usual. Thank you for your patience.

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· Jun 11

Today's #ThankYouThursday is for our Children's Day Unit! Say thanks or share your experiences in our Trust by filling out our Friends and Family Test: https://orlo.uk/q12mk

Text reads: “I just wanted to say a massive thank you to everyone involved in my child's care during his tonsillectomy; from the surgeons and team in theatre, recovery team, anaesthetists, staff who bought the food to the wards, the play team, and nurses and healthcare staff on the ward.

In particular, thank you to Kelly and Vicki on the ward who were very involved with him and were extremely patient and understanding of his needs and sensory issues.

Also a massive thank you to the play team who were fabulous helping calm him down and cheer him up with some toys and a prize.

Everyone was absolutely amazing from their care to communication, offering choices in their patient's care, and looking after both parents and children!

For a child who finds new situations, places, and people very stressful, he was so settled and happy during his stay. Thank you!”

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· May 28

Today's #ThankYouThursday is for Intwood Ward! Say thanks or share your experiences in our Trust by filling out our Friends and Family Test: https://orlo.uk/GOry3

“It was a bit of a surprise to find myself admitted last week, with pneumonia and a chest drain - I only thought I was having a chest X-ray!

I am almost 55 and haven’t spent a night in hospital since I was a baby.

Thank you all so much for being so lovely and looking after me so well. From porters and catering staff to nurses, HCAs and doctors.

I can’t thank you enough for the amazing care I received on Intwood for a week.”

Norfolk and Norwich University Hospitals NHS Foundation Trust@nnuh· May 24

If you think you need medical help this bank holiday weekend, 111 online can tell you what to do next. Contact NHS 111 if you become unwell or injured and need urgent medical help. Visit https://orlo.uk/QTmky or call 111