Delta CX

@deltacx

CX, UX, product, service strategy, research, design, problem-finding, problem-solving. Avail for projects, consulting, etc. DeltaCX.Media books & writing-related svcs DeltaCX.Coach life coaching, personal dev, & work advice svcs. Community: dcx.to

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Delta CX@deltacx· Feb 9

Amazon's author proof request has been down for days. This means I won't see my revised book before it launches. Digital proof only. Ok! Here we go! What else can I do! Publishes 26 Feb. 🤪 #Booksky

Small image of the "Atomic Product-Market Fit" book cover.

Delta CX@deltacx· Feb 8

Pisolo wants me to remind you to mark your calendar for 7pm Italy time on 17 Feb. I'll be live streaming a preview of my new book, "Atomic Product-Market Fit," which publishes on 26 Feb. #ProductStrategy #ProductManagement #ServiceDesign #UX #CX #Startups

Delta CX@deltacx· Feb 7

Teseo and I invite you to my 17 Feb live stream @ 7pm Italy time where I'll preview my new book! Atomic Product-Market Fit publishes on 26 Feb. Twitch.tv/DeltaCXHive #Booksky

Delta CX@deltacx· May 9

My husband thought it would be fun to log into Skype one last time before uninstalling. Stay classy, Skype!

Pop-up that says "dummy string" four times.

Delta CX@deltacx· Mar 10

IKEA in Pisa, Italy. For a moment, I thought the mirror was for sale. And it might be. But look closer and it's a message about violence, stalking, and abusers who blame you for their abuse. With a phone number to contact for help.

Looks like an IKEA item tag but it's a message and phone number for those facing violence or stalking

Delta CX@deltacx· Mar 8

At Convey UX 2 weeks ago, moments before I had to literally run out of the room because they were carrying out steaming plates of food I'm so allergic to I can't be in the same room. People evidently thought I needed the toilet badly. How embarrassing! 1/

Mike chats with Debbie before the giant plate of salmon moved through the room.

Delta CX@deltacx· Mar 6

Aw no, Zoom. Can't unsee.

Zoom's icon for "Apps" looks like a stylized "69"

Delta CX@deltacx· Feb 26

This guy!

Larry Marine teaching some task analysis at Convey UX.

Delta CX@deltacx· Feb 26

Picked up Microsoft's Guidelines for Human-AI Interaction at Convey UX. Surprised how many of them are not being followed by Microsoft Copilot in PowerPoint. 🤷🏻‍♀️🤷🏻‍♀️

Card deck of Microsoft's Guidelines for Human-AI Interaction

Delta CX@deltacx· Feb 25

Where are my fellow Universal Migrators? #Ayreon #ProgMetal #BYOLanyard

Conference badge but I brought my own Ayreon lanyard from their live shows

Delta CX@deltacx· Feb 25

I'm not sure what these ceiling hooks in my hotel room are. I can only say... I'm not into that.

Delta CX@deltacx· Feb 22

Ad in Milan's Linate Airport. Instagram pretending it's safe(r) for teens. Congrats on content filters, but you need to do so much more.

Instagram claims they'll help teens see what's appropriate for their age... Mostly through comment and content filters.

Delta CX@deltacx· Feb 18

Got the updated "Weather Channel" app. Looks like they don't understand wind direction. Or I don't. #UX

A wind described as 5 km/hr S shows an arrow pointing up, which I'd think is north.

Delta CX@deltacx· Feb 12

I was just invited to speak at this conf and I hope it works out. But I'm discouraged to (continually) see UX treated like they just do tasks while leadership, team management, and strategy are only for Product Managers and their leadership. 1/

conference track description. "Craft and Build" is for designers and front-end coders. "Research and Analysis" is for Researchers, Service Designers, Data Analysts, and Product Managers. And "Product and Strategy" is only for PMs, POs, Heads of Product, and "Tech Leaders." UX, stay out.

Delta CX@deltacx· Feb 12

Looking back on old screenshots on my phone... This was a woman I soon blocked on LinkedIn who learned something about me (she thought I needed to change) from a very human non-god I had told that info to confidentially (who was also soon blocked). #LinkedInLunatics #DontMissYa

Message from wacky woman claiming God revealed info about me to her. She'll pray for me and God loves me.

Delta CX@deltacx· Feb 10

Cool! My"Your Life After Tech" podcast has over 1000 downloads, not counting the additional hundreds of YouTube. Check it out! More episodes coming in March. yourlifeaftertech.buzzsprout.com

Email celebrating 1000 downloads of my podcast

Delta CX@deltacx· Feb 9

YouTube can't figure out the context of this Ryan George video. He reads & makes fun of Apple Intelligence fails. YouTube is recommending a suicide hotline to me supposedly because this video is about self harm. It's not. AI fail in a video about AI fails. YT couldn't find 24hr suicide hotline?

YouTube added a suicide hotline under the comedy video.

YouTube's policy on adding suicide hotlines when they think the content is about suicide or self harm.

Delta CX@deltacx· Jan 28

I try again and it fails again. "Siehe, ein Ackermann wartet auf die köstliche Frucht der Erde und is geduldig darüber, bis er empfahe den Morgenregen und Abendregen."

It tells me no rain despite morgenregen being in the piece.

Delta CX@deltacx· Jan 28

DeepSeek failed my main test for LLMs. It knows Brahms' Requiem but says that "rain" isn't in the piece. Even in German? No, it tells me. Claude and ChatGPT used to do the same. Now they recognize "rain" in the text. It costs more to pioneer. I'm staying with Claude.

DeepSeek tells me multiple times that rain isn't in the requiem

Delta CX@deltacx· Jan 17

Those moments when you can't believe that people (especially those who understand your job) believe that most AI systems/tools can replace some or all of your work. Now on the to do list: Go into Google Workspace and see if I can turn Gemini off from the admin panel.

I asked Google Gemini in a Google Doc how to turn Gemini off. After thinking for a while, the answer was, "Duet AI for Google Workspace is now Gemini for Google Workspace, giving you access to Google's most capable AI models." Not even close.

Delta CX@deltacx· Jan 17

One of my best friends sent me this email she got from Starling bank. Above this section, it had her name saying these were personal recommendations for her. This is truly awful. Not sure if it's #DeceptiveDesign but it's assumptive and insulting. Who OKs this shit?

Screenshot that recommends three posts/articles, "I went sober for 31 days and tracked my savings." "Thinking of starting therapy this year? Here’s how much it costs." "New year, new habits. Why do we overspend? Two experts weigh in."

Delta CX@deltacx· Jan 16

Like #audiobooks? My "Life After Tech" is on Audible, narrated by me. Published just a few months ago, it's about career directions and entrepreneurship... * While working in tech * When you're done with tech * When tech is done with you Also avail in paper and digital formats. 😀 #Booksky

Screenshot of my Life After Tech book in Audible

Delta CX@deltacx· Jan 15

Emails like this are why I do anything. Thanks to the person who made my day by sending this. 😍

This message is simply a thank you email. I'm a user of your Axure tutorials, and I find them extremely well done. They are some of the best guides I've learned from.

Here's why: you provide reasoning around what is being used, why it's the best choice, possible drawbacks, etc. Essentially, you are teaching critical thinking, processes, and decisions behind choosing and using areas of the tool for long-term remembering and learning. I know why I'm doing something rather than just doing it because it's the next step. lots of what's out there provides 'just do this' kind of tutorial, without knowing really why it's the best thing to do.

For what it's worth, I think you are an incredible resource, amazing teacher, and I'm grateful for you.

Thank you for all you do.

Delta CX@deltacx· Jan 4

LinkedIn update: my karaoke streams continue to get more views than my work-related content. My article predicting LinkedIn's future focus... rbefored.com/linkedins-fu... Karaoke stream tonight on LinkedIn! Because why not! Well it'll also be on twitch.Tv/DeltacxHive

Screenshot from LinkedIn showing a karaoke stream with over 1000 views while a post asking for presentation submissions to my event got under 600.

Delta CX@deltacx· Jan 3

Form has info at the top. Scroll for Miro, please!

Screenshot of conference submission form

Delta CX@deltacx· Jan 1

When you're watching LinkedIn drop your reach to roughly 10% what it was. And what was that good day? No idea. Hard to go back in time on LI to see what I posted. It was just before I released my new book. Let's try to find it... 1/

Screenshot of 1 year chart of how many followers I got on LinkedIn each day. Getting much flatter as 2024 went on. #ShadowBanned

Delta CX@deltacx· Dec 25

In case you're curious who doesn't have off for Christmas... Two of my apps pushed updates in the last day.

Chrome and Patreon want to update since Christmas Eve.

Delta CX@deltacx· Dec 20

#Google closed my bug report claiming I didn't provide enough information. That's a lie. Google is ok with #WordPress being easier to hack. Why? Why build their plugin to expose your username in the HTML of every page? And why reject a bug report on it? #infosec

Screenshot from email from Google rejecting my bug report.

Delta CX@deltacx· Dec 18

How many emails are too many? The answer is Zenni. I like them but this is too many emails. How often do ppl buy glasses? This is nearly 1 email per day, and not with helpful tips. All sales pressure, incl 2 cart recovery emails for a product they refused to ship here. #CX #CustomerExperience

Gmail inbox screenshot with too many Zenni emails

Delta CX@deltacx· Dec 17

I had Google Takeout export all of my YouTube videos. I got a lovely email with 114 individual download links. Most of them return an "internal server error." From a no-reply email. If YouTube ever dumps me, I will just lose the roughly 1300 live stream videos I've posted over the years. 1/